Why Families Choose Us
Professional Care. Family Values. Total Peace of Mind.
1. Professional, Vetted, and Supported PSWs
Comprehensive background checks
Verified references
Ongoing training and supervision
Performance monitoring
Your caregiver is backed by a full support team not working alone.
2. Full Liability Protection for Your Family
Business liability insurance
WSIB/workplace coverage
Bonded caregivers
Compliance with safety standards
Independent PSWs cannot offer this level of protection.
3. Guaranteed Reliability & Backup Coverage
Replacement PSWs available
No missed shifts
24/7 support for urgent needs
Continuity of care guaranteed
Your loved one is never left without care.
Comprehensive background checks
Verified references
Ongoing training and supervision
Performance monitoring
Your caregiver is backed by a full support team not working alone.
2. Full Liability Protection for Your Family
Business liability insurance
WSIB/workplace coverage
Bonded caregivers
Compliance with safety standards
Independent PSWs cannot offer this level of protection.
3. Guaranteed Reliability & Backup Coverage
Replacement PSWs available
No missed shifts
24/7 support for urgent needs
Continuity of care guaranteed
Your loved one is never left without care.
4. Complete Care Coordination
We handle all administrative responsibilities:
Scheduling
Payroll & taxes
Documentation
Care plans
Communication with family
Independent PSWs charge less because you take on these tasks yourself.
We handle all administrative responsibilities:
Scheduling
Payroll & taxes
Documentation
Care plans
Communication with family
Independent PSWs charge less because you take on these tasks yourself.
5. A Family‑Owned Business You Can Trust
We combine the personal touch of a family business with the professionalism of a fully managed care service.
Our mission: safe, consistent, high‑quality care you can rely on.
We combine the personal touch of a family business with the professionalism of a fully managed care service.
Our mission: safe, consistent, high‑quality care you can rely on.
Comparison: Questwell Healthcare vs. Independent PSW
|
Feature |
Questwell Healthcare (Local family-owned) |
Independent PSW |
|
Background Checks |
✔️ Yes |
❌ Not guaranteed |
|
Liability Insurance |
✔️ Yes |
❌ No |
|
Backup Caregiver |
✔️ Guaranteed |
❌ None |
|
Professional Supervision |
✔️ Yes |
❌ No |
|
Training Requirements |
✔️ Ongoing |
❌ Varies |
|
Scheduling & Admin |
✔️ Included |
❌ Client handles |
|
Care Plan Management |
✔️ Structured |
❌ Not standardized |
|
24/7 Support |
✔️ Yes |
❌ No |
|
Price |
Higher |
Lower |
The Value of Professional Care
You’re not paying for a single PSW you’re investing in a safe, accountable, professionally managed care system that protects your loved one and gives your family peace of mind.